![]() ![]() Zero Trust Implementation Delivers reliable user identification. Supports customized authentication mechanisms for managed and unmanaged devices. Environment GlobalProtect Resolution The error occurs because GlobalProtect client is not activated on the Palo Alto Networks firewall. However, clicking a link to download the GlobalProtect client fails with the following error: 'Could not find file'. Supports automated identification of unmanaged devices. Symptom User can login to GlobalProtect Portal normally. ![]() Whereas, users attempting to connect from the Internet work fine. Enables secure, clientless access for partners, business associates, and contractors. PAN-OS Symptom When users whose computers installed with GlobalProtect Client are on the internal network, they are not able to successfully connect to the GlobalProtect Gateway or Portal. We are not officially supported by Palo Alto networks, or any of it's employees, however all are welcome to join and help each other on a journey to a more secure tomorrow. We use a remote desktop program for support in the internal network, but I can't ping or contact the VPN Clients but when I'm outside the network using the VPN, I'm able to ping everything in the internal network, is there a setting to allow this 0 15 15 comments Best Add a Comment Olivanders1989 2 yr. BYOD Supports app-level VPN for user privacy. ( Optional ) If you are logging in to the GlobalProtect app for the first time, enter the FQDN or IP address of the GlobalProtect portal, and then click Connect. This subredditt is for those that administer, support, or want to learn more about Palo Alto Networks firewalls.
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